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My Personal Life Vision Statement "A place where honor, integrity and morality are standards by which we live and through which we attain economic security" Our Focus - To be your lender of choice for generations to come, we want to earn your trust and respect one loan at a time. At Universal Lending we take a personal approach to obtain financing for your new home or refinance. We care! We care about you and take the necessary steps to find the best loan that works for you. I've been a loan officer in the Denver area for over 12 years. I've also been on the other side of the table and understand the issues that borrowers go through during the loan process. We strive to minimize the anxiety that some buyers experience by keeping you informed throughout the process. Your loan is handled by a team of people who care. We process and underwrite in house so your file never leaves our site. Customer service is more than just a phrase for me, great customer service is the cornerstone of my business. Over the years I have built a loyal following of clients and friends. My goal is to be your lender for generations to come, built on trust and honesty. I invite you to experience the difference, we care. Nobody Provides You With Better Service. All decisions are made quickly and in-house.... Most other lenders send your loan to investor processing centers. Not us. We have the expertise and automated systems to provide you with quick decisions and keep your loan at the local branch because processing, underwriting and closing are all right there. I will be your on the spot advocate through the entire process. We are the home loan experts... Home loans are all we do. We've streamlined the lending process, saving you time and money. We're experts at low down payment loans, as well as a variety of loans that other lenders won't consider. I believe people are the key. I pride myself on creating loyalty and long-term relationships with my customers. I pay attention to your needs and strive to take the uncertainty and stress out of the home financing process. I understand what my customers want:
Testimonials: "Working with Chap was the best experience I have had in regards to working with mortgage lenders. Being my third property I have purchased, Chap worked diligently to give me the best loan possible. Chap made my experience not only simple, but headache free, while maintaining a professional, yet friendly attitude. I will definitely return to Chap for my next home loan." Lisa, Account Executive, top insurance carrier in Colorado "We have worked with Universal Lending for several years in the Denver metro area. The service that has been provided to us and our clients has been beyond our expectations. Chap VanDongen, in particular, has been so very personable and professional on all of the transactions we've worked on together. We've been in the residential real estate business for approximately 30 years, and have worked with many lenders. We will continue to highly recommend Chap and Universal Lending to our clients in the future". Jerry and Adam Jacobs - The Jacobs Team /Remax Southeast, Inc. "At every stage of the process, Chap was available, attentive and very helpful. He was instrumental in guiding me through the financing of my first home". Matthew Baker, M.D., Ph.D. "I have worked with Chap For over 12 years because of his professionalism and ability to read the client and listen to their needs. He is not willing to let the borrower make a bad financial decision just for the sake of making a loan. He will council the borrower to help keep the loan program and payment within their means. A happy homeowner is a client for life. Chap and Universal Lending have been incredible with their follow-up and communication with all parties during the loan process, closing and client/agent follow-up after the closing.Every step of the way you know where you are and when it's complete. Service is a premium. I look forward to another 12 years". Mark M. Gustafson - Broker/Owner - Cherry Creek Professionals Realty |
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