In mortgage lending, getting a loan completed right, on time, the first time is the job of the underwriting team. At Universal Lending, we don’t mechanically make loans happen. Our underwriters take care of every loan as if it is being made to their own family members.
The Underwriting team prides itself on communication. We know that when a loan is going through underwriting, the borrowers, Realtors and others are often on the edge of their seats, waiting for rush requests to be made or waiting for the proverbial “other shoe” to drop. We want to absorb that anxiety for you, and the best way we know how is to communicate every step of the way.
Though we try to get all of the information we need before loans are sent to underwriting, if our underwriters need more information, they tell you exactly what they need, why they need it, and what will happen should they not be presented with this information.
Our job is to make your life easier.